Privacy Statement

Privacy Statement

Harmony attaches great importance to the careful handling of your personal data. This privacy statement explains why and how we process your personal data.

Personal data is data that is or can be linked to you directly or indirectly. The processing of personal data by Harmony Financial Services B.V. can in principle be divided into two categories.

In the context of the processing of the agreement, all data that is necessary for the execution of an agreement with Harmony Financial Services B.V. is processed. If external service providers, such as repair partners, are involved in the execution of the agreement, necessary customer data will be passed on to these service providers.

  • We use the data collected from you in the context of the processing of the contract not only for the purpose of processing the contract, but also to inform you from time to time about new offers and promotions.
  • By using the website or application of Harmony Financial Services B.V., various data is exchanged between your end device and our server. These may also relate to personal data. The data collected in this way is used, among other things, to optimise our website or to display advertising in the browser of your device.

Our website and services are not directed to children under the age of 13.

According to the provisions of the GDPR, you have several rights that you can exercise against us, including the right to object to certain forms of data processing, in particular data processing for advertising purposes. If you have any questions about this privacy statement, you can contact our data protection officer at any time.

 

I. Name and contact details of the data controller

This privacy statement applies to the data processing by Harmony Financial Services B.V., Admiraliteitskade 62, 3063 ED Rotterdam (the “Data Controller”), registered with the AFM under number 2004420, and to the website https://www.harmony.nl.

You can contact our Data Protection Department at the above address or via privacy@harmony.nl.

 

II. How is your data used?

In addition to explaining the purpose of processing your personal data, the GDPR requires us to disclose the legal basis for such processing. Your personal data is processed only where there is a lawful basis for doing so, such as the execution of an agreement, compliance with legal obligations, legitimate interests, or your consent where required.

 

III. Who can access your data?

Your personal data may be accessed by employees of Harmony Financial Services B.V. and by third parties involved in the execution of our services, such as repair partners or service providers. All parties involved are required to handle your personal data with due care and confidentiality.

Your personal data is processed within the European Union.

 

IV. What are your rights?

Your rights over your data

  • The right of access: the right to obtain confirmation as to whether or not your personal data is being processed and to receive information on how your personal data is processed.
  • The right to rectification: the right to have inaccurate or incomplete personal data corrected.
  • The right to erasure (“right to be forgotten”): the right to request deletion of your personal data when it is no longer necessary for the purpose for which it was collected or when you object to the processing. This right does not apply in situations described in Article 17(3) of the GDPR, for example when the data is still required to fulfil contractual or legal obligations.
  • The right to object: the right to object at any time to the processing of your personal data, for example for direct marketing purposes. In such cases, Harmony will cease processing unless there are compelling legitimate grounds or legal claims that override your interests.
  • The right to restrict processing: the right to limit the processing of your personal data under the conditions set out in the GDPR.
  • The right to data portability: the right to receive your personal data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred directly to another data controller.
  • The right to withdraw consent: where processing is based on consent, you may withdraw this consent at any time, without affecting the lawfulness of processing prior to withdrawal.
  • The right to lodge a complaint: the right to lodge a complaint with the Dutch Data Protection Authority if you believe that your personal data is being processed unlawfully.

 

V. How can you exercise your rights?

You can exercise your rights at any time by contacting us by email at privacy@harmony.nl or by post at:

Harmony
Attn. Privacy Officer
P.O. Box 21460
3001 AL Rotterdam

We will process your request within 4 weeks.

 

VI. Complaints

Are we unable to resolve your complaint? In that case, you have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), P.O. Box 93374, 2509 AJ The Hague. More information can be found on their website: https://www.autoriteitpersoonsgegevens.nl/.

 

VII. Other

This Privacy Statement may be amended if there are changes in our business activities or applicable laws and regulations. This Privacy Statement was last updated on 05 April 2022.